Shipping Policy
At TheBrandsKart, we are committed to delivering your orders safely, securely, and on time. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons, promotional events, or public holidays, processing times may be slightly longer. Once your order has been shipped, you will receive a confirmation email or message containing shipment and tracking details, where available.
We currently ship across India through trusted courier and logistics partners. Delivery times generally range from 3–7 business days depending on your location, courier availability, and local service conditions. Remote areas may require additional delivery time.
Shipping charges, if applicable, are calculated during checkout and displayed before you complete your purchase. Occasionally, we may offer free shipping promotions on eligible products or order values.
Please ensure that the shipping address and contact details provided during checkout are accurate and complete. TheBrandsKart is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the shipment, additional shipping charges may apply for re-dispatch. In such cases, our customer support team will contact you to arrange the next steps.
While we strive to meet estimated delivery timelines, unforeseen circumstances such as weather conditions, transportation disruptions, government restrictions, or courier delays may affect delivery schedules. We appreciate your patience in such situations.
If you receive a damaged package or believe an item is missing from your shipment, please contact us within 7 days of delivery so we can investigate and assist you promptly.